Placing an order at Lederstore.nl
Ordering a product at Lederstore.nl is simple and fast. When you have found your desired product(s), you can place your order within a few short steps, complete the order and then enjoy your new purchase. Below you can read how you can place an order step by step.
Placing the desired product(s) in the shopping cart
1) When you have found the desired product, click on the "Add to cart" button, the product will then be added to your shopping cart.
2) A small pop-up will be displayed asking if you want to continue shopping or continue to the shopping cart.
Shopping cart overview - step 1
In the shopping cart, you can see exactly which products you have chosen. You will find a summary of the product names, quantities, prices and shipping costs. If you still want to order multiple numbers of a certain product, this can still be changed in the shopping cart by changing the "number" to the desired amount. This is only possible with products of which have several are in stock.
Personal data and completing your order - step 2
At this step of the ordering process, we ask you to enter your data as completely as possible. In order for a successful order, we kindly ask you to fill in your name, address, place of residence, a valid telephone number and a valid e-mail address. Fields marked with an asterisk * are mandatory to complete the order.
Have you placed an order before at Lederstore? Then you can click the "Log in with account" button at the top left of the page (in the shopping cart step 2). You only have to enter your e-mail address and password and click on "log in". Your previously data will then be retrieved and entered automatically.
This is the final step for completing your order. Here you can see your billing address, delivery address, the products ordered and the total price. Any comments or questions can be entered in the "Questions or comments?" field. To place the order you must agree to the terms and conditions. If everything is filled in correctly and you agree with the terms and conditions then click on the "Confirm & Pay" button to place your order.
How can I see if my order was successful?
Once you have placed your order, you will receive an order confirmation by e-mail. You can also log in via "My Account" to view your orders.
Where can I view the order status?
You can view the current status of all your orders through your account. To view the status, go to "Order/order status" (after you have logged in) and choose the desired order. You can then see the status of the relevant order. For more information look at "The order status".
Search for an article
Lederstore offers an easy and fast search function. You can find this search function at the top of every page. You enter a keyword in the field and then click on the "search" button. After you click on "search", results will appear that meet your search criteria. That way you can find the right information quickly and easily.
Change or cancel an order
If you want to cancel or change your order, contact our customer service as quickly as possible by phone. If the order is already in the shipping process then it can no longer be canceled.