Most beautiful animal skins
Most beautiful animal skins
Excellent service
Excellent service
Quick delivery (EU wide)
Quick delivery (EU wide)
Secure and easy ordering
Secure and easy ordering
30 days cooling-off period
30 days cooling-off period

Customer service

We are happy to help you with your questions!

Looking for advice? Or do you have a question? Then we are happy to help you. On the customer service page, you can find information about, ordering, delivery & pickups, payments, returns & exchanges, service & contact, terms and conditions, frequently asked questions (FAQ) and your account. Is the answer you are looking for not listed or do you want direct contact with one of our colleagues? Then you can contact us by phone or send an e-mail.



» Placing an order
» Search for an article
» Change / cancel your order

More about ordering

Geldzaken & betalen


» Payment methods
» Prices at
» Refund period
» Redeem gift cards

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Bezorgen en afhalen

Delivery & pickup

» Delivery of your order
» Delivery time
» Shipping costs
» international shipping

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Retourneren en ruilen

Return & exchange

» 30 days return policy
» Return a product
» Exchange a product
» Received a damaged or wrong product?

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Veel gestelde vragen

Frequently asked questions

» How do I maintain animal skins?
» Will I get the product that is pictured?
» What about the smell?
» How does an animal skin gets measured?

More frequently asked questions

Uw account

Your personal account

» Personal data
» Order status
» Invoice summary
» Your password


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» General conditions
» Right of withdrawal
» Privacy policy
» Disclaimer
» Gift card conditions

Service en contact

Service & contact

» Contact by e-mail
» Contact by phone
» Social media
» Complaints procedure

More about service & contact

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