Customer service

We are happy to help you with your questions!

Looking for advice? Or do you have a question? Then we are happy to help you. On the customer service page, you can find information about, ordering, delivery & pickups, payments, returns & exchanges, service & contact, terms and conditions, frequently asked questions (FAQ) and your account. Is the answer you are looking for not listed or do you want direct contact with one of our colleagues? Then you can contact us by phone or send an e-mail.

	Order » Placing an order » Search for an article » Change / cancel your order More about ordering		Payment » Payment methods » Prices at Lederstore.nl » Refund period » Redeem gift cards More about payments		Delivery & pickup » Delivery of your order » Delivery time » Shipping costs » international shipping More about delivery & pickup
	Return & exchange » 30 days return policy » Return a product » Exchange a product » Received a damaged or wrong product? More about return & exchange		Frequently asked questions » How do I maintain animal skins? » Will I get the product that is pictured? » What about the smell? » How does an animal skin gets measured? More frequently asked questions		Your personal account » Personal data » Order status » Invoice summary » Your password   More about your account
	Conditions » General conditions » Right of withdrawal » Privacy policy » Disclaimer » Gift card conditions		Service & contact » Contact by e-mail » Contact by phone » Social media » Complaints procedure More about service & contact