Most beautiful animal skins
Excellent service
Quick delivery (EU wide)
Secure and easy ordering
14 days return policy

Service and contact

Service and contact

Can’t find the answer you’re looking for on our website? Or are you looking for personal advice? Then you can contact our customer service. We are available via telephone, e-mail and social media, we are happy to help you further.


 

Contact by e-mail

Do you have a question or are you looking for advice? Then you can get in touch with us by sending an e-0mail via the contact form. You will receive a message back within 1 day.

Customer service opening times (CEST):

Monday 19:00 - 21:00 p.m.
Tuesday 19:00 - 21:00 p.m.
Wednesday 19:00 - 21:00 p.m.
Thursday 19:00 - 21:00 p.m.
Friday 19:00 - 21:00 p.m.
Saturday 13:00 - 20:00 p.m.
Sunday 13:00 - 20:00 p.m.

Call us

Would you like direct contact with one of our employees? Then you can contact us by telephone on +31 (0)6 17521363.

Customer service opening times:

Monday 19:00 - 21:00 p.m.
Tuesday 19:00 - 21:00 p.m.
Wednesday 19:00 - 21:00 p.m.
Thursday 19:00 - 21:00 p.m.
Friday 19:00 - 21:00 p.m.
Saturday 13:00 - 20:00 p.m.
Sunday 13:00 - 20:00 p.m.

Not completely satisfied?

We recommend that you first make your complaints known to us by e-mailing or calling us. If this doesn’t lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. Since 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.


Contact us via social media

Lederstore can also be found on various social media channels such as Facebook, Instagram and Twitter. Through these channels, you can follow the latest developments, the latest news and offers form Lederstore. Do you have a question or would you like some advice? Then you can also let us know via Facebook, Instagram and Twitter.

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